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ICTQual Level 5 Diploma in First Response Emergency and Urgent Care

This diploma develops advanced first response and urgent care knowledge, practical emergency skills, patient assessment ability, teamwork, and decision-making for learners preparing for emergency s...

Awarding Body: ICTQual AB|Course Level: Level 5

Course features

The ICTQual Level 5 Diploma in First Response Emergency and Urgent Care is an ICTQual AB qualification with 50 credits, 9 modules, published learning outcomes, mandatory assessment, and flexible delivery through approved centres.

  • Awarded by ICTQual AB

  • 50 credit hours

  • 9 mandatory modules

  • Mandatory assessment required

  • Delivered through Approved Training Centres

  • Available in online, in-person, or blended formats

About course

The ICTQual Level 5 Diploma in First Response Emergency and Urgent Care is designed to equip learners with the knowledge and skills needed to respond effectively in a wide range of emergency situations.

  • Develop practical emergency response and urgent care capability

  • Build confidence in managing high-pressure situations

  • Strengthen patient assessment and immediate care skills

  • Improve communication and teamwork in emergencies

  • Understand governance, ethics, and legal responsibilities

  • Support progression into emergency and healthcare careers

What you will learn

The official learning outcomes focus on emergency systems, medical and trauma care, medicines, quality assurance, disaster response, psychological support, lawful practice, and leadership in emergency response settings.

  • Understand the roles, responsibilities, protocols, and coordination requirements within emergency response systems

  • Recognize, assess, and manage common medical emergencies using systematic patient assessment and basic life support interventions

  • Assess and manage traumatic injuries, including bleeding control, airway maintenance, spinal immobilization, and fracture management

  • Describe and safely administer emergency medications while recognizing indications, contraindications, and adverse reactions

  • Apply clinical governance, quality assurance, evidence-based practice, and regulatory compliance in emergency care settings

  • Demonstrate disaster response planning, psychological support, ethical practice, teamwork, leadership, and performance improvement skills

Course content

Who should attend

This course is intended for learners who want to build or advance their competence in first response emergency and urgent care, particularly those aiming for operational, support, or progression roles in emergency-related sectors.

  • Individuals seeking careers as first responders

  • Learners interested in emergency medical services

  • Healthcare professionals wanting to strengthen emergency care skills

  • Personnel in firefighting or law enforcement settings

  • Community responders and support workers

  • Individuals preparing for disaster response roles

Course requirements

Entry requirements may vary by training provider, but the awarding body states that learners should normally meet age, education, language, and suitability expectations relevant to Level 5 emergency care study.

  • Learners should be at least 18 years old and normally hold a minimum relevant prior qualification or equivalent educational background

  • Relevant experience in healthcare, emergency services, firefighting, law enforcement, or related fields may be beneficial, and learners should have suitable English language proficiency

Assessments

The qualification includes mandatory assessment. According to the awarding body, assessment is conducted through Approved Training Centres, includes 9 mandatory assessments, evaluates knowledge and practical application, and all assessments must be passed to achieve the qualification.

  • 9 mandatory assessments

  • Conducted through Approved Training Centres

  • Designed to evaluate comprehension of course material

  • Designed to evaluate the ability to apply concepts in practical situations

Progression

This diploma provides progression into higher study, specialist emergency care pathways, operational roles, and leadership development across emergency response and healthcare sectors.

  • Progress to bachelor’s or master’s study in emergency management, paramedicine, nursing, public health, or related fields

  • Progress into specialized emergency response, prehospital care, or disaster management roles

  • Progress into supervisory, management, or leadership positions within emergency response organizations

  • Progress into community engagement, public safety, advocacy, humanitarian, or international emergency response opportunities

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