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ICTQual Level 4 Award in Diversity, Equity and Inclusivity (DEI) in Adult Care

ICTQual Level 4 Award in Diversity, Equity and Inclusivity in Adult Care develops practical knowledge and skills to promote inclusive, equitable, culturally competent, and respectful care within ad...

Awarding Body: ICTQual AB|Course Level: Level 4
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Course features

This ICTQual AB qualification is a Level 4 award designed for adult care professionals. It includes 8 mandatory units, guided learning over a 5-day 15-hour format, and mandatory assessment through approved centres.

  • Level 4 qualification focused on DEI in adult care

  • 8 mandatory study units

  • 5-day 15-hour training programme

  • Designed for adult care and healthcare settings

  • Mandatory assessment through Approved Training Centres

  • Emphasis on practical inclusive care and workplace improvement

About course

The ICTQual Level 4 Award in Diversity, Equity and Inclusivity (DEI) in Adult Care is designed to help professionals build the knowledge and practical understanding needed to create inclusive, respectful, and equitable adult care environments. It explores the core principles of diversity, equity, and inclusivity and their importance in modern care delivery.

  • Builds strong understanding of DEI principles in adult care

  • Supports culturally competent and person-centred practice

  • Helps learners identify and reduce bias in care delivery

  • Strengthens inclusive communication and leadership skills

  • Covers legal and ethical responsibilities linked to DEI

  • Prepares learners to plan and evaluate DEI improvements

What you will learn

Learners will develop the knowledge and skills needed to understand DEI principles, apply inclusive practices, improve communication, address bias, and support equitable care and team culture.

  • Define key concepts related to diversity, equity, and inclusivity

  • Explain the importance and impact of DEI in adult care settings

  • Develop culturally sensitive care plans and interventions

  • Implement strategies to mitigate biases in care practices

  • Apply legal and ethical guidelines to DEI-related situations

  • Develop a comprehensive DEI action plan for a work environment

Course content

Who should attend

This course is suitable for professionals working in adult care and related healthcare environments who want to improve inclusive practice, support diverse individuals, and strengthen equity-focused leadership and communication.

  • Adult care workers and support staff

  • Nurses and healthcare practitioners in adult care settings

  • Social workers involved in adult care services

  • Care coordinators and care managers

  • Healthcare administrators and team leaders

  • Professionals committed to improving DEI in care environments

Course requirements

ICTQual AB states that entry requirements may vary by centre, but typical expectations apply for age, qualifications, experience, and basic academic and language skills.

  • Learners must be at least 18 years old and normally hold a minimum Level 3 qualification in a related field such as Health and Social Care, Nursing, or Social Work, with at least one year of relevant adult care or healthcare experience

  • Learners should have basic literacy and numeracy skills and sufficient English language proficiency to understand materials, participate in discussion, and complete written assessment tasks

Assessments

The course includes mandatory assessment conducted through Approved Training Centres. Assessment is designed to check knowledge, understanding, and the ability to apply DEI principles in adult care practice.

  • Mandatory assessment through Approved Training Centres

  • Quizzes consisting of 100 multiple-choice questions

  • Assessment of understanding and practical application of course concepts

  • Minimum passing score of 75% required

Progression

After completing this qualification, learners can progress into further DEI study, leadership development, specialised adult care roles, and broader professional advancement across healthcare and related sectors.

  • Progress to advanced DEI certifications and specialist training

  • Progress to higher education in health administration, social work, public health, or related fields

  • Progress into specialised roles such as DEI Coordinator, DEI Consultant, Cultural Competence Trainer, or DEI Program Manager

  • Progress into leadership, management, policy, advocacy, research, or cross-sector DEI opportunities

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