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A caregiver smiles and holds hands with an elderly woman in a warm, inviting care setting, emphasizing compassion in dementia care training.

ICTQual Level 4 Award in Dementia Care

ICTQual Level 4 Award in Dementia Care develops specialised knowledge of dementia, person-centred support, and communication strategies, preparing healthcare workers and caregivers to deliver compa...

Awarding Body: ICTQual AB|Course Level: Level 4
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Course features

This Level 4 award is a specialised dementia care qualification designed to strengthen professional knowledge, person-centred practice, communication ability, and support skills for healthcare and caregiving environments.

  • Focuses on dementia knowledge and care practice

  • Emphasises person-centred approaches

  • Develops effective communication and interaction skills

  • Supports progression in healthcare and caregiving roles

  • Includes mandatory assessment through Approved Training Centres

  • Offered in online, in-person, or blended formats subject to ATC delivery

About course

The ICTQual Level 4 Award in Dementia Care is designed for learners who want to build specialised knowledge and practical understanding of supporting individuals living with dementia. The course explores dementia as a condition, including its types, causes, and the challenges it creates for individuals, families, and care providers.

  • Builds specialised understanding of dementia and its impact

  • Strengthens person-centred care practice

  • Improves communication with individuals living with dementia

  • Supports compassionate and informed caregiving

  • Enhances professional skills for healthcare and care settings

  • Provides a foundation for further progression in dementia and social care

What you will learn

This course enables learners to develop knowledge, understanding, and practical awareness needed to support individuals with dementia in a professional, respectful, and person-centred way.

  • Explain the different types of dementia and their causes

  • Describe the challenges experienced by individuals living with dementia

  • Apply person-centred approaches in dementia care practice

  • Use effective communication and interaction techniques to support individuals with dementia

  • Recognise the importance of compassionate, respectful, and individualised support

  • Improve care practice for individuals and families affected by dementia

Course content

Who should attend

This course is suitable for learners who are working in, preparing for, or developing within healthcare, social care, and caregiving roles where dementia awareness and support skills are important.

  • Healthcare workers supporting adults in care settings

  • Professional caregivers seeking specialist dementia knowledge

  • Support workers involved in residential or community care

  • Senior care staff wanting to strengthen care practice

  • Individuals planning to progress in health and social care

  • Anyone interested in improving dementia care understanding and support skills

Course requirements

Entry requirements may vary by training provider, but learners are generally expected to meet basic age, education, and language requirements appropriate for Level 4 study.

  • Learners are typically expected to be at least 18 years old with basic literacy and English language skills

  • A relevant background, prior care experience, or previous study in healthcare or social care may be beneficial depending on the Approved Training Centre

Assessments

The course includes mandatory assessment arranged through Approved Training Centres to evaluate understanding of key dementia care knowledge and its practical application.

  • Mandatory assessment conducted through Approved Training Centres

  • Assessment includes quizzes based on course content

  • Assessment typically consists of 100 multiple-choice questions

  • A minimum score of 75% is required to pass

Progression

After completing this qualification, learners may progress to more advanced study or move into more specialised and responsible roles within dementia care, healthcare, and social care services.

  • Progress to higher-level qualifications in health and social care

  • Progress to specialist training in dementia care or related support areas

  • Progress into senior caregiver or support roles in dementia services

  • Progress toward supervisory, coordination, or specialist care pathways

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